Then there is the Nextiva platform which is easy to use and allows management of users, features and billing from anywhere. In addition to management of the account features and billing there is also control of data, analytics and all user action in regard to all employee calls and other activity. All data can be managed from one location, with employees all over the world, with one matching area code. With the Nextiva platform the company can monitor real-time activity, spot patterns, compare call data and create custom business reports to help analyze company-wide business trends.
Nextiva's own security also works for the safety of all customer data, making sure that only authorized traffic ever enters the Nextiva cloud. Basically, only authorized business users have access to the Nextiva platform, and also within the Nextiva offices only specific authorized employees have access to customer information. Security is a Nextiva priority and will always be so. Additionally, the reliable Nextiva system ensures business continuity and automatically reroutes calls to predefined phone numbers, even in the event of power outages and natural disasters. The Nextiva system works for any company to help make sure that no calls are missed, ever.
There are multiple Nextiva data centers, with more up and coming, and even the highest security maintained at every location. While only approved employees have access to the centers and the network, there is no reason for any VoIP customer to question the safety of the information of their company or customers, ever. Additionally, there is on-site, 24/7 security maintained at the Nextiva centers in order to provide complete protection of all customer information at all times.
Amazing Service® is the foundation or base of the Nextiva system. Amazing Service® is promised and provided to every customer at all times. Therefore, Nextiva support is always available to answer questions and requests, ensuring customer calls are always answered by the 2nd ring. The Nextiva team is here for all customer service and support needs. Quality!