
Amazing Service® delivered no matter the size of the account.
Nextiva will work with you to determine the best Amazing Service® Delivery Package to serve your current needs, future scale, and budget.

Trusted by forward-thinking companies:













Take your business to the next
level.
Every customer is different. Some need a little help, some need a lot. We’re all about making
sure you get exactly what you need to succeed.

you’re set for success?

a custom solution?
Choosing the right fit Amazing Service Package to serve your current needs, future scale, and budget.
You can always add more to your package!
Add more users
Add new locations
Add remote live training
Starter

Key Features:
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The Consultation call
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Online training provided in the video hub
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Configuration of your Nextiva account
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Testing and Go-Live Appointment
Choice

Key Features:
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First 50 Users included, limit 100 Users
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Best Practices Guidance and Support
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Installation and Go-Live Appointment
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First 3 Locations included
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Kick-Off Call
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Porting (Number Transfer) Support
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Standard 30 Day Project Timeline
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Professional Consultation
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1 hour of Administrator training
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Assigned Implementation Manager
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Network Assessment
You can always add more to your package!
Add more users
Add new locations
Add remote live training
Elite

Everything included in Choice and:
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First 100 Users Included
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First 5 Locations Included
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Standard 60 Day Project Timeline
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Enterprise Level Project Management
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More Complex Setup Requirements
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3 Hours of Remote Live Training Included
Elite+

Everything included in Elite and:
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First 250 Users Included
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First 7 Locations Included
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Standard 90 Day Project Timeline
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Assigned Technical Delivery Specialist
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6 Hours of Remote Live Training Included
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Up to 30 Days / 10 Hours Post Go-Live Managed Service Time
Ultimate

Everything included in Elite+ and:
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First 500 Users Included
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First 10 Locations Included
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Customized Project Timeline
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Onsite Discovery Session (3 days, 1 location)
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Expert Onsite Install & Training (first location)
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12 Hours Remote Live Training Included
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Up to 30 Days / 20 Hours Post Go-Live Managed Service Time

Keep track of what’s going on
Whether you pick our Starter package or need our Ultimate, Service Delivery will provide you with a dashboard to track your project status from start to finish.
Additional service delivery offerings

Nextiva Contact Center Implementation

Advanced Analytics & Akixi Reporting

Single Sign-On & Active Directory Sync Integration

Contact Center Digital Engagement & Media Streams

Third-Party Integrations

Advanced Contact Center Implementation

Queued Call Back Waiters

Interactive Virtual Agent (IVA)

Technical Project & Program Management

Onsite Device Installation

Customized Remote Training

Onsite Training and Support
I’m a big fan of Nextiva.
Steve Wozniak
Co-founder at Apple